Clientjoy

<a href="#h_77d02b3d59">Enable SMTP authentication for your account from the Microsoft admin account</a>

<a href="#h_5451e3f4d5">For multifactor authentication</a>

1. <a href="#h_77d02b3d59">Enable SMTP authentication for your account from the Microsoft admin account</a>
2. <a href="#h_5451e3f4d5">For multifactor authentication</a>

Steps to Authenticate SMTP from a Microsoft Admin account

Please check if the following setting is enabled:

Open the <a href="https://admin.microsoft.com/" rel="nofollow noopener noreferrer" target="_blank">Microsoft 365 admin center</a> and go to Users &gt; Active users.

Select the user, and in the flyout that appears, click Mail.

In the Email apps section, click Manage email apps.

Verify the Authenticated SMTP setting: make sure it is checked/enabled.

1. Open the <a href="https://admin.microsoft.com/" rel="nofollow noopener noreferrer" target="_blank">Microsoft 365 admin center</a> and go to Users &gt; Active users.
2. Select the user, and in the flyout that appears, click Mail.
3. In the Email apps section, click Manage email apps.
 

4. Verify the Authenticated SMTP setting: make sure it is checked/enabled.

5. When you're finished, click Save changes.

After done with the above changes please try to set up the SMTP setting

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When multifactor authentication is enabled, also follow these steps

Go to <a href="https://mysignins.microsoft.com/security-info" rel="nofollow noopener noreferrer" target="_blank">https://mysignins.microsoft.com/security-info</a>

On next, copy the password and use this password in Clientjoy while setting up SMTP

1. Go to <a href="https://mysignins.microsoft.com/security-info" rel="nofollow noopener noreferrer" target="_blank">https://mysignins.microsoft.com/security-info</a>
2. Click Add sign-in method ​
 

3. Choose the "App password" method
4. Enter "Clientjoy SMTP"
5. On next, copy the password and use this password in Clientjoy while setting up SMTP